Privacy Policy

Who we are

Well Connected Smart Tech SetUp is a smart-home installation and personal tech support service based in Terre Haute, Indiana, serving the Wabash Valley and nearby Indiana/Illinois border communities. This policy covers the information collected through the inquiry form on this website at wellconnectedsmarttech.com. It does not apply to other websites or services you may reach by following a link from here.

What we collect

When you submit the inquiry form, we collect only what you enter:

• Your name and email address
• Phone number, if you choose to provide it
• Whether the request is residential or commercial
• The service area you select and the message you write
• Your affirmative consent to be contacted about the request

Please do not include passwords, access codes, or other sensitive account information in the message field. The form also includes a hidden field used only to catch automated spam submissions; it is not shown to real visitors and nothing is stored if it is filled in.

How it's used and where it goes

Your submission is sent through a server-side proxy to our private business operations system, where it is reviewed so we can follow up about your request. The website itself never stores your information or connects directly to that backend system from your browser. We use your details only to respond to the specific request you submitted, we do not sell or rent your information to third parties, and we do not use it for unrelated advertising.

Consent and future contact

Submitting the form with the consent checkbox marked means you're agreeing to be contacted about that inquiry. If you'd previously asked not to be contacted, a new form submission does not override that and your request is routed for manual review instead of automatic follow-up. You can withdraw consent or ask us to stop contacting you at any time using the details below.

Retention and deletion

We keep inquiry information for as long as reasonably needed to respond to your request and maintain accurate service records. If you'd like your information corrected, deleted, or explained further, contact us using the details below and we'll handle the request directly.

Security

Submissions are sent over an encrypted connection and repeated submissions from the same email address within a short window are automatically throttled to reduce abuse. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect the information you share with us.

Contact us

Questions about this policy, or requests about your information, can be sent to wellconnectedsmarttech@gmail.com or by calling (773) 612-0267.